Real Telecom Canada Canada
Real Telecom Canada
3600 Billings Courts, Suite 105
Burlington
Ontario ,l7n 3k9
Canada
Phone: 19054813044
Site: http://www.realtelecomm.com
Contact Person
Fabio Marques / General Manager
Phone: 551933232100
3600 Billings Courts, Suite 105
Burlington
Ontario ,l7n 3k9
Canada
Phone: 19054813044
Site: http://www.realtelecomm.com
Contact Person
Fabio Marques / General Manager
Phone: 551933232100
- International VoIP Wholesale Provider
- SIP Billing
- Voip Termination ISP
- Termination
- Cisco Systems
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Redial Consulting Inc
Redial Consulting is IT and Telecom Solutions provider and Wholesaler for Telecom Products.
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