Ravesh Iran

The Ravesh Networking philosophy is based upon outstanding technical excellence and first class customer service - rarely encountered with traditional broad-line distributors. Combining all these factors, with an impressive best of breed portfolio, Ravesh

Founded in 2000, Ravesh is based on supplying the IT channel with best of breed networking solutions.

Ravesh is the expert distributor of networking hardware, software and services. These enable the channel and their customers to network the world

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General office

Ravesh
No.1, Navak Str., Africa Ave.,
Tehran
,15497
Iran

Phone: 0098-21-88771902
Phone: 0098-21-88662914
Site: http://www.ravesh.com

Hardware
International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip consulting
Wireless Broadband

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Consultancy Services
Gatekeepering
H.323 VoIP Gateway
Installation and Support Services
IP devices
Phone To Phone
Project Mangement Services
SIP VoIP Gateway

Audiocodes
Cisco Systems
Huawei VoIP Products
Lucent
Nuera
Quintum

Oracle Based own system
Our Own ASP Solution

IVRTelecom

Mehrandish(Intelicom)

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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