Raneen Systems Iraq
Raneen Systems Co. is a private partnership company, established at 2000 in Baghdad - Iraq. Our main specialty is in Computer Systems Integration, Networking, Communication via Satellite and complete IT Solutions provider.Our main goal is to reach the hi
Raneen Systems Co. is a private partnership company, established at 2000 in Baghdad - Iraq. Our main specialty is in Computer Systems Integration, Networking, Communication via Satellite and complete IT Solutions provider.Our main goal is to reach the highest proficiency and best capability to provide the most advanced, state-of-the-art IT Solutions.
Since May 2003, we have built our own clear reputation in delivering integrated satellite, terrestrial and internet solutions for data, voice and video to seamlessly manage customers' mission-critical communications.
Raneen Systems offers high quality and connectivity solutions with proven performance, reliability and security. Our cost-effective satellite communication and broadband internet services can bridge your business with the international tier #1 service providers and satellite operators .
We integrate the next generation in global telecommunications with cutting-edge solutions tailored to specific applications and complete value-added business solutions.
Some of the applications are: Satellite communications including broadband IP connectivity, Internet telephony (VoIP), remote site monitoring and data transmission, oil fields data networking, distance learning, video conferencing, IP streaming, tracking and security systems.
Raneen Systems
Sina? Street, Baghdad
Baghdad
Baghdad ,T2A
Iraq
Phone: 96417192336
Site: http://www.raneensys.com
Contact Person
M. Yousif / CEO
Phone: 96417192336
- Hardware
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Network Service Provider
- Voip Termination ISP
- Wireless Broadband
- Call Routing VoIP Solutions
- E1 Bulk Wholeseller
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- Installation and Support Services
- IP devices
- PC to Phone
- Phone To Phone
- SIP VoIP Gateway
- System Integration
- Termination
- Voice and Video Conferencing
- Web Call
- Web To Phone
- Audiocodes
- Cisco Systems
- Quintum
- Senao
- VocalTec
- Yoda
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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