Integration of real time products, such as chat, telephony (including IP telephony), video conferences, call control and speech recognition, together with “un-real” time products such as voice mail, SMS messages and Fax. “Unified Communications” is not a standalone product, but a set of products, which present a constant user’s interface among many devices and media types.
we @ OnlineVoIPSolutions.com Welcomes the opportunity to provide consulting services for configuration of Call Center Voice Processing System for Inbound/Outbound Calls and Predictive Dialer System.