Radius Communications United States

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Radius Communications

United States

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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Onenation Satcom Ltd specializes in delivering advanced fixed and mobile communication solutions for customers operating beyond the reach of traditional telecommunications. We are an international service provider of broadband internet, data and voice ser

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