Quality R Ltd United Kingdom
General office
Quality R Ltd
Avondale Avenue
London
,N12 8EP
United Kingdom
Phone: +44 208 492 0371
Site: http://www.qualityroutes.com
Contact Person
Rodney Irving / Sales
Phone: +44 208 492 0371
Phone: +44 7798 586 501
Quality R Ltd
Avondale Avenue
London
,N12 8EP
United Kingdom
Phone: +44 208 492 0371
Site: http://www.qualityroutes.com
Contact Person
Rodney Irving / Sales
Phone: +44 208 492 0371
Phone: +44 7798 586 501
- A-Z Termination
- Termination
Not data
- Voip Switch
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Voipfone
Voipfone is an Internet Telephone Service provided by Inet Telecoms Ltd. It was founded to develop telephony services utilising Voice over Internet Protocols (VoIP) and is now a leading provider in the UK offering a wide range of telecommunication product
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