Pure Group LLC Ethiopia
General office
Pure Group LLC
Ethiopia
Pure Group LLC
Ethiopia
Not data
Not data
- SIP softphones
- AA VoIP Enabler
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
SIPxchange
SIPxchange is headquartered in Dallas Fort Worth providing wholesale carrier and business VoIP services. SIPxchange is part of the Worldcall Inc. family of companies supplying network services since 2004. Our facilities-based network carries over 50 milli
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