The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
PT GERBANG DATA LINTAS BENUA was established in early 2000 and is a subsidiary company of the THP Group. The company is based in Jakarta, Indonesia and also operates an associate company domiciled in Melbourne, Australia.