Publiphone Midia Ltda Brazil
A MundiBrasil est
A MundiBrasil est
Publiphone Midia Ltda
R Visconde de Piraja, 595 sala 809
Rio de Janeiro
RJ ,22410-003
Brazil
Phone: +55 21 3323-5338
Phone: +55 21 8744-0644
Site: http://www.mundibrasil.com.br
Contact Person
Marcelo Lopes / Director
Phone: +55 47 473-9914
Phone: +55 47 8808-3993
R Visconde de Piraja, 595 sala 809
Rio de Janeiro
RJ ,22410-003
Brazil
Phone: +55 21 3323-5338
Phone: +55 21 8744-0644
Site: http://www.mundibrasil.com.br
Contact Person
Marcelo Lopes / Director
Phone: +55 47 473-9914
Phone: +55 47 8808-3993
- Hosted VoIP billing service provider
- Internet Telephony Service Provider
- Billing Software
- Installation and Support Services
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- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
VoIPLCR Tucker Communications & Consulting LTD
VoIPLCR is a service of Tucker Communications and Consulting Group, which operates under the Ofcom`s, U.K. Telecom regulatory body, General Authorization Regime for Providers of Electronic Communication Services and is a registered limited company in the
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