The majority of PBX systems are able to output Call Detail Record (CDR) or Station Message Detail Record (SMDR). Basically the systems are the same and they contain detailed information of telephone activity inside the organization. Usually these reports contain information regarding all the incoming and outgoing calls, the information includes dates and times of the call, duration, direction, numbers dialed and Called ID.
IVR Guru conceiving a great CLOUD TELEPHONY in India. It is a technology that manages business service, sales, support, public or social rapport and online industry exercise exhausted control over their client communications.