PRINCE VOICE Qatar
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PRINCE VOICE
QATAR
DOHA
NAZMA ,17336
Qatar
Phone: +974 33656950
Phone: +974 77954377
Site: http://www.prince-voice.com
QATAR
DOHA
NAZMA ,17336
Qatar
Phone: +974 33656950
Phone: +974 77954377
Site: http://www.prince-voice.com
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
AlphaNet Hong Kong Limited
AlphaNet Pty Ltd was formed in 1995 by a group of telecommunications and computer systems professionals. The vision of AlphaNet is to provide high quality, innovative and cost-effective products and services in the niche telecommunication markets.After a
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