Primetel Corporation Canada
Since 2001,We are one of the oldest VoIP carrier in Canada as well as bangladesh.
General office
Primetel Corporation
124 Wilkes Crescent
Toronto
Ontario ,M1L 0B2
Canada
Phone: +14166285471
Site: http://www.primevoip.net
Contact Person
Shahid Bonny
Phone: +8801670156668
Primetel Corporation
124 Wilkes Crescent
Toronto
Ontario ,M1L 0B2
Canada
Phone: +14166285471
Site: http://www.primevoip.net
Contact Person
Shahid Bonny
Phone: +8801670156668
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
New Dynamx
New Dynamx present nSpeak, a hosted VoIP office phone system that does just that.
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