Presolution Germany
Die Globalisierung des Telekommunikationsmarktes bringt viele technische und kaufm
Die Globalisierung des Telekommunikationsmarktes bringt viele technische und kaufm
Presolution
Frankfurt
Frankfurt
,60690
Germany
Phone: 492111708821
Contact Person
Lursuk Karnchanapermpoldee / CEO
Phone: +49211 170 88 21
Frankfurt
Frankfurt
,60690
Germany
Phone: 492111708821
Contact Person
Lursuk Karnchanapermpoldee / CEO
Phone: +49211 170 88 21
- Hosted VoIP billing service provider
- SIP Billing
- VoIP Billing Software Provider
- Voip consulting
- Voip Termination ISP
- Billing Software
- H.323 VoIP Gateway
- Termination
- 2N
- Cisco Systems
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Welcome Telecom
Welcome Telecom is an established, leading provider of Telephony Services (PSTN, SIP & H323), Multimedia Communications, long distance, wireless, point-of-sale and carrier services. We put our customers first by delivering reliable access to advanced, aff
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