PP Ontime Company Limited Thailand

PP Ontime Co., Ltd. offers whole turnkey end-to-end Outsourcing Service providing business consult, planning, equipment design and service provider selection upon customer`s appropriate environments, procurement and service for a total solution of computer network and telecommunication. PP-Ontime Co.,Ltd. is in cooperation with various Networks Service Providers by signing memorandums of understanding for a one-stop service to support and offer our customers as a total outsourcing solution on services that Networks Service Provider does not offer or facilitate business competition.

Your rate:

Rating: 4/4.75/5

General office

PP Ontime Company Limited
2532 Rama 3 Tower, Rama 3 Road, Bangkolam
Bangkok
Bangkok ,10120
Thailand

Phone: +662-683 9155
Phone: +669-204 7331
Site: http://www.pp-ontime.co.th

Contact Person

Anusorn Tanakijkamthorn / Manager VoIP Operations
Phone: +662-683 9155
Phone: +661-844 6640

Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Wireless Broadband
Network Service Provider
Hardware

Voice and Video Conferencing
Termination
Partnering for Origination and Termination

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Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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