PLANinterNET GmbH Germany
PLANinterNET GmbH
Trompetergaessle 6
Ludwigsburg
,71638
Germany
Site: http://planinternet.de
Contact Person
Roger Schreiter / technical contact
Phone: +49 714 387 2056
Trompetergaessle 6
Ludwigsburg
,71638
Germany
Site: http://planinternet.de
Contact Person
Roger Schreiter / technical contact
Phone: +49 714 387 2056
- Internet Telephony Service Provider
- Hardware
- Phone To PC
- Gatekeepering
- PC to Phone
- Web To Phone
- Audiocodes
- None
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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