Is a call center, in which the organization
representatives are geographically located in different areas, otherwise, they
are not at their work stations in the building where the organization office
is. The virtual workers of the call center could be placed in smaller centers,
but most often they are working from home.
IXC Softwitch is a high performance scalable Class 4 VoIP Softswitch solution with user friendly GUI web interface, which enables secure large VoIP traffic flow over various IP networks.