Planet Telesis United States

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General office

Planet Telesis
20501 Ventura Blvd. Suite 148A
Woodland Hills
CA ,91364
United States

Phone: 8185325000
Site: http://www.planetonline.com

Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip Termination ISP

Call Routing VoIP Solutions
SIP Softswitch & CPE
SIP VoIP Gateway
Termination

Audiocodes
Cisco Systems

None

DialNation

Effie International LLC.

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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