Pipeline Telecom Inc. United States
Pipeline is dedicated to complete Customer Satisfaction. We use Best Practices and adhere to the highest standards of ethics and values throughout the company. We will strive to deliver the best service in the industry and maintain a consistent level of
Pipeline is dedicated to complete Customer Satisfaction. We use Best Practices and adhere to the highest standards of ethics and values throughout the company. We will strive to deliver the best service in the industry and maintain a consistent level of quality and service. Pipeline`s Corporate Officers maintain a unilateral core belief that you, our customer, are our most valued asset.Pipeline Telecom is a privately held company with multiple divisions and subsidiaries supporting the services we offer. Incorporated in the State of Florida in the United States, Pipeline`s professional staff is quality conscience leading edge team members ensures that we deliver a Quality of Service unparelleled in the industry.
Pipeline Telecom Inc.
134 Fifth Ave Ste. 206
Indialantic
Florida ,32903
United States
Phone: +1-321-409-9971
Site: http://www.pipelinetelecom.com
Contact Person
Mike Price / General Manager
Phone: +1-321-409-9971
Phone: +1-321-431-3235
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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