Phonology It Solutions India

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Phonology It Solutions
No 7, #301, Sri Lakshmi Venkateshwara, Seetapathi Agrahara, Chamraj Pet,
Bangalore
Karnataka ,560018
India

Phone: 9886474443
Site: http://www.phonology-it.com

Contact Person

Kiran Jain / Key Account Manager
Phone: 9342533968

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Karuturi Telecom Pvt Ltd

Phonology It Solutions

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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