Phoneserve Telecom SIA Latvia
General office
Phoneserve Telecom SIA
Kazdangas Iela n. 5
Riga
,1004
Latvia
Phone: +371 78 44088
Contact Person
Luigi Libertino / Chairman
Phone: +371 678 44091
Phone: +371 26 11 0024
Phoneserve Telecom SIA
Kazdangas Iela n. 5
Riga
,1004
Latvia
Phone: +371 78 44088
Contact Person
Luigi Libertino / Chairman
Phone: +371 678 44091
Phone: +371 26 11 0024
- International VoIP Wholesale Provider
- Partnering for Origination and Termination
- Cisco Systems
- Voip Switch
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Gurucube S.r.l.
Gurucube è Hosting Provider da più di 10 anni presente sul mercato dell’hosting, e gestisce i propri servizi tramite data center di classe Enterprise
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