Parsvoip Iran
General office
Parsvoip
Ordibehsht
Shiraz
Farsi ,71349
Iran
Phone: 989171026908
Phone: 989171055223
Site: http://www.parsvoip.com/
Parsvoip
Ordibehsht
Shiraz
Farsi ,71349
Iran
Phone: 989171026908
Phone: 989171055223
Site: http://www.parsvoip.com/
- Hardware
- Hosted VoIP billing service provider
- SIP Billing
- VoIP Billing Software Provider
- Voip consulting
- Voip Termination ISP
- Wireless Broadband
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- H.323 Softswitch & CPE
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- Installation and Support Services
- PC to Phone
- Phone To PC
- Phone To Phone
- Project Mangement Services
- SIP Softswitch & CPE
- SIP VoIP Gateway
- Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways
- Huawei VoIP Products
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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