Pars Telecom Group Inc Iran

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General office

Pars Telecom Group Inc
No 3 . Tirazheh Blud , Asharfy Ave
Tehran
,223314
Iran

Phone: +98 21 442 5920
Site: http://www.parstgi.com

Contact Person

Mohammad Reza Rostamnezhad / Carrier Relations Manager
Phone: +98 912 380 8350

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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