The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
MCI International Wholesale
MCI is the United States` second largest long distance company for residential customers. In April 2002, MCI launched The Neighborhood built by MCI, the industry`s first truly any-distance, all-inclusive offering combining local and nationwide long distan
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