The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
History of NGTEC Corporation goes back to 1993 and closely connected with foundation of the Newcom Group (www.newcom.mn), a first company to provide telecom solutions and system integrations which then has grown into today