Pacina Services Corp Belize
Pacina Services Corp
35A Regent Street
Belize City
,777
Belize
Phone: +7 095 292 2727
Site: http://www.extel.ru
Contact Person
Galina Okhorzina / Account Manager
Phone: +7 926 217 3754
35A Regent Street
Belize City
,777
Belize
Phone: +7 095 292 2727
Site: http://www.extel.ru
Contact Person
Galina Okhorzina / Account Manager
Phone: +7 926 217 3754
- Internet Telephony Service Provider
- Voip Termination ISP
- Phone To Phone
- Collaboration
- Termination
- Call Routing VoIP Solutions
- Partnering for Origination and Termination
- Project Mangement Services
- System Integration
- Installation and Support Services
- Cisco Systems
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Panamax Infotech Ltd.
Panamax Infotech Ltd. Pioneer in Providing NGN Solutions, Telecom Resource Management and Revenue Assurance to CSP, Telecom Operators and Carriers globally.
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