Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
The group (ANWAR NAJD) was established in 1978 as a supplier and installer of power transmission line. In 1987 we have entered the IT market as a system builder and a retailer under the name BITCOM.