The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Persia Telecom Co. is a subsidiary of IOEC (Iranian Offshore Engineering & Construction Company) in Islamic Republic of Iran that was established in 2004.
IOEC is the 1st Iranian general contractor in the Oil & Gas industry.