The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Dialdigit lets you use your Internet connection to make and receive phone calls using our VoIP network. We offer a business measured plan, monthly packages calling along with high quality Internet phones and VoIP devices.