Orca Telecom, Inc. United States

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General office

Orca Telecom, Inc.
200 SE 1st Street, Suite 510
Miami
Florida ,33131
United States

Phone: +1 (305) 374-6003
Site: http://www.orcatelecom.com

Contact Person

Augusto Quintanilla / VP of Carrier Relations
Phone: +1 (305) 374-6003
Phone: +1 (786) 586-6661

International VoIP Wholesale Provider
Internet Telephony Service Provider
VoIP Billing Software Provider
Network Service Provider

Phone To Phone
Gatekeepering
Outsourced Billing
IP devices
Termination
Call Routing VoIP Solutions

Cisco Systems

IP Phone

Digital Talk

Information Management Group

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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