OpenVOIP Italy
OpenVOIP propone servizi Voice Over IP e Centralini telefonici VOIP a prezzi intelligenti e con tariffe telefoniche vantaggiose.
OpenVOIP commercializza centralini telefonici virtuali VOIP e traffico telefonico con tariffe decisamente vantaggiose sia per chiamate urbane che internazionali. OpenVOIP propone anche servizi di Fax virtuale, SMS online e una gestione completa di tutti i servizi VOIP. Fornitura di telefoni IP di marchi famosi come SNOM, GrandStream, Cisco e Siemens.
General office
OpenVOIP
Via Giovanna Gazzoni, 29
Rome
ITaly ,00133
Italy
Phone: +39 06 2022646
Site: http://www.openvoip.it
OpenVOIP
Via Giovanna Gazzoni, 29
Rome
ITaly ,00133
Italy
Phone: +39 06 2022646
Site: http://www.openvoip.it
- Hardware
- Hosted VoIP billing service provider
- Network Service Provider
- Hosted VoIP
- SIP VoIP Gateway
- Asterisk
- Proprietary
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Telekenex
Telekenex is a business-grade IP service provider with a robust private international IP network and innovative solutions, including: Managed Ethernet, SIP Trunking, Private MPLS + Internet, Managed Data Center and a full suite of IP Telephony solutions.
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