The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Personal SIP/IAX/POTS/SMS Gateway services for A-Z calls. Pre-paid credit. Direct SIP/IAX calls or calls via POTS gateway using analog/mobile lines + pin. Callshop solution and DIDS from all regions in Czech Republic available.