openast India
- VoIP Billing Software Provider
- Billing Software
- Installation and Support Services
- PC to Phone
- Web Call
- Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways
- Custom Open Source Billing Solution
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
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