Ontus Germany AG United States

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Ontus Germany AG
Stresemannplatz 4
Duesseldorf
,40210
United States

Phone: +49-160-9685 9059
Site: http://www.ontus.com

Contact Person

David Hoffman / EVP - Business Development
Phone: +1 503-644-3133
Phone: +1 503-644-3133

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Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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