Online Digital solutions South Africa

Your rate:

Rating: 0/0.00/5

General office

Online Digital solutions
Block A, Hurlingham Office Park
Sandton
,2146
South Africa

Phone: +27 (0) 11 886 7627

International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip consulting
Voip Termination ISP

Call Routing VoIP Solutions
E1 Bulk Wholeseller
Fax To Fax
Gatekeepering
H.323 VoIP Gateway
Installation and Support Services
IP devices
PC to Phone
Phone To PC
Phone To Phone
System Integration
Termination

Cisco Systems
Huawei VoIP Products
Senao
Vegastream

another
IP Phone
Our Own ASP Solution

DOW Networks S. Africa

Phone IT (cc)

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI

NocTel Communications, Inc.

NocTel is one of the industry’s most innovative and reliable providers of VoIP — Internet-based business telephone services.

Whether you represent a small home-based business or a corporate enterprise that spans the globe, we have a plan to meet your needs.

United States 1294