oneworldvoip Jordan
oneworldvoip looking for retail resellers
we can provide all solutions for retail resellers to sell good service uner there own brand .
er also provide a-z direct routes for whole sale
General office
oneworldvoip
amman jordan
amman
amm ,51118
Jordan
Phone: +962795628545
Site: http://www.oneworldvoip.com
Contact Person
ibrahem mashaikh / ceo
Phone: +962795628545
oneworldvoip
amman jordan
amman
amm ,51118
Jordan
Phone: +962795628545
Site: http://www.oneworldvoip.com
Contact Person
ibrahem mashaikh / ceo
Phone: +962795628545
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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