OmniGlobe United States

omniGLOBE is a subsidiary of SINTEL Satellite Services, Inc., a leading satcom provider based in New York with omnipresence around the world. The primary mission of the company is "to connect people at any geographical space and in any reliable medium", SINTEL has decided to signify this commitment by utilizing new standard based technologies in the broadband wireless market. We are experienced in satellite communications and we are one of the first to deploy the broadband wireless technologies. Thus making omniGLOBE the expert solution for the enterprise broadband wireless needs.

omniGLOBE is now providing WiFi/WiMAX broadband wireless connection supported by the latest VSAT and Wireless Local Loop technology available in the market today.

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General office

OmniGlobe
25 Health Sciences Drive, Suite 201
Stony Brook
NY ,11790
United States

Phone: +1-212-202-0678
Site: http://www.omniglobe.net

Contact Person

Sonny Ramirez / Sales Director, VoIP
Phone: +1-212-202-0678

International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Network Service Provider
Voip Termination ISP
Wireless Broadband

H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
Project Mangement Services
SIP VoIP Gateway
System Integration
Termination
Voice and Video Conferencing

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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