OFFISA S.A.S. Colombia

Somos una empresa dedicada a la implementación de Comunicaciones Unificadas a través de Plataformas de Telefonía sobre Voz IP, recurso que ponemos a disposición del sector corporativo, para generar canales efectivos y conexión permanente.
OFFISA, g

We are a company dedicated to the implementation of Communications Unified across Platforms of Telephony on Voice IP, resource that we put at the disposal of the corporate sector, to generate effective channels and permanent connection.
OFFISA, guarantees a professional support certified in the formulation, follow-up and putting in march of all his projects, using technological tools of last generation and qualified suitability.

Your rate:

Rating: 0/0.00/5

General office

OFFISA S.A.S.
Cra 90A No 42 C - 41
Medellín
Antioquia
Colombia

Phone: +574 4447370
Site: http://www.offisa.net

Contact Person

Yenith López / Gerente de Negocios
Phone: +574 3167765244
Phone: +574 4447370 Ext 201

International VoIP Wholesale Provider

Call Routing VoIP Solutions

Asterisk

Not data

RECARPHONE

KOM 1 Communication

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI