Nulltel Latvia
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Voip Termination ISP
- H.323 VoIP Gateway
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP VoIP Gateway
- Termination
- Web Call
- Web To Phone
- Cisco Systems
- Custom Open Source Billing Solution
- IP Phone
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
NextStag
Headquartered in New Delhi, NextStag is a global provider of high quality and cost-effective VoIP based telecommunication solutions. NextStag offers a range of expertise aimed to help his customers, engineer and re-invent their businesses using VoIP, to c
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