NTEL Naujasis Telefonas Lithuania

NTEL (Naujasis Telefonas) is an international telephony service provider in Lithuania.NTEL offers you an opportunity to call abroad at special rates which are lower than using fixed telephony or mobile network.NTEL provides two types of service: international calls for subscribers and prepaid calling cards. High-quality connection is available 24 hours a day, 7 days a week. There is no installation fee and no monthly fee - you pay only for the time you have spoken!NTEL makes it possible to communicate with any country of the world, no matter what kind of phone line and telephone model you use. NTEL service is available via any fixed phone with tone dialing function, via any mobile phone or payphone.NTEL service is offered for both private persons and enterprises. You can make international voice calls and send faxes abroad as well!

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General office

NTEL Naujasis Telefonas
Vilnius
Vilnius
,1000
Lithuania

Phone: +370 5 2639333
Site: http://www.ntel.lt/

Contact Person

Maksim Danilkov / Technical Director
Phone: +370 5 2639333

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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World Link

What we do best - World-Link provides local, national and international long-distance calling and also broadband access to its switches at vastly reduced rates, allowing our customers to realise huge savings when making calls.