Novanet Philippines
Novanet has been providing global termination for over a decade with POP''s strategically located in the US, India and Singapore. We have been continually improving over the years and with the help of our clientele, partners and seasoned engineers we have
General office
Novanet
GT Tower International
Makati
Metro Manila ,1200
Philippines
Phone: +639177999499
Phone: +6326230820
Site: http://www.novanet.net
Contact Person
Victoria Miranda / Business Development
Phone: +6326230820
Phone: +639177999499
Novanet
GT Tower International
Makati
Metro Manila ,1200
Philippines
Phone: +639177999499
Phone: +6326230820
Site: http://www.novanet.net
Contact Person
Victoria Miranda / Business Development
Phone: +6326230820
Phone: +639177999499
- 7, 10 and 11 digit dialling
- Voicemail Notification to Email and/or cell
- Audiocodes
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Master Telecom SIA
Master Telecom is the global voice services provider in both the retail and wholesale telecommunications arenas, headquartered in New York, with a significant presence in Baltic States and substantial businesses in Poland, Russia and Ukraine. The primary
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