NocTel Communications, Inc. United States

NocTel is one of the industry’s most innovative and reliable providers of VoIP — Internet-based business telephone services.

Whether you represent a small home-based business or a corporate enterprise that spans the globe, we have a plan to meet your needs.

Features
Account Management
On-Site Installation Service
VoIP Experts are available to guide you through every step of installing your NocTel phone system.

Web-Based Control Panel
Log in on our website to view and control all of your phone system's settings from anywhere.

Call Routing
Answering Service
We partner with an excellent Call Center to provide basic or advanced after-hours, overflow, or standard Answering Services for your business, charged directly to your NocTel Account Balance.

Audio Recordings
Upload or record audio files for use as menu prompts, voicemail greetings, after-hour messages, and more.

Call Forwarding
Call Forwarding allows you to forward any extension to an outside number such as a mobile phone.

Call Screening
When a call is received to an extension with Call Screening enabled, NocTel will prompt you to accept or decline the call.

Dial an Extension Directly
Extensions can be assigned an extension number which can be dialed from other phones within the same account.

E911 Emergency Services
All device extensions located within the United States are required to have a current valid E911 address on file. This allows emergency dispatch centers to locate your physical location when an emergency call is placed.

Hunt Groups (Ring Multiple)
Delivering a call to multiple destinations simultaneously is possible using Hunt Groups.

International Calling
International dialing of nearly all country codes is possible using NocTel.

Menus (IVR Auto-Attendants)
Create sophisticated menus so callers can select from a number of options.

Voicemail
Simple automated answering is available for all extensions.

Devices
Conference Phones
We support several models of professional, high-quality conference phones, including the Polycom IP6000 and the IP7000 Conference Phone.

Desk Phones
We support several models of professional, high-quality desk phones, including the Polycom IP335 Single-Line Phone, IP450 Three Line Phone, and the IP650 Six Line Executive/Receptionist Phone.

Mobile Extensions
Route your business phone calls to your existing mobile phone.

Portable Cordless Phones
There are many varieties of WiFi and DECT phones that are available and can be used with NocTel.

Software-Based Phones
Soft phones can be configured to be used with NocTel.

Phone Numbers
Customizable Caller ID Name
For U.S.-Local numbers you can select a custom Caller ID name to define how your business will be presented when you do outbound dialing from your number. This name will be registered in the national Caller ID Name Database.

Number Porting
You may port your existing business phone number into your NocTel account.

Toll-Free Numbers
Instant purchasing and enablement of US Toll Free numbers

US-Local Numbers
Simple listing, selection, purchasing and configuration of available local phone numbers in most US locations.

Reports & Statistics
Detailed Call Logs
Step-by-step logging of each moment you're on the phone.

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