NextGen.net Ltd. Malta
A merger between two internet service providers, Euroweb and NextGen, has created the third largest ISP in Malta. The merger will bring about improved economies of scale for the respective customers who will also benefit from the combined expertise and te
A merger between two internet service providers, Euroweb and NextGen, has created the third largest ISP in Malta. The merger will bring about improved economies of scale for the respective customers who will also benefit from the combined expertise and technical innovations which are being planned for the near future.
NextGen.net Ltd.
Baxa Buidings 1, Valletta Road,
Mosta
,MST09
Malta
Phone: +356 21419109
Site: http://www.nextgen.net.mt
- Voip Termination ISP
- Termination
- Cisco Systems
- Quintum
- None
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Inclarity PLC
Inclarity`s Broadband Telephony leverages existing broadband and LAN connections, to provide next generation, fully managed telephony for residential and corporate customers alike.
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