Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Arena One was founded in June, 1999 as a high-end provider of web hosting and email services. Our clients came to us looking for an outsourced solution to their growing IT needs. As digital communications have grown, we`ve grown with them.