Nextcarrier Telecom Inc United States
Nextcarrier Telecom Corporation is an FCC 214 Licensed Carrier providing international, long distance services. We pride ourselves in maintaining and deploying quality products. Nextcarrier Telecom`s aim is clear: we create stable, reliable circuits for o
Nextcarrier Telecom Corporation is an FCC 214 Licensed Carrier providing international, long distance services. We pride ourselves in maintaining and deploying quality products. Nextcarrier Telecom`s aim is clear: we create stable, reliable circuits for origination and termination of international voice traffic.Nextcarrier Telecom understands the dynamic nature of networking. We rigiously test new solutions both onsite and in the field, work with vendors to create end-to-end standards for technology lifecyle management, and actively monitor all aspects of our infrastructure.Our primary POPs are located in premier telecom hotels in the United States and Europe.
Nextcarrier Telecom Inc
11 Broadway, Suite 365
New York
NY ,10004
United States
Phone: +1 212-785-6622
Site: http://www.nextcarrier.com
Contact Person
Boris Kudryavsky / Director of Sales
Phone: +1 212-785-6625
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Hosted VoIP billing service provider
- VoIP Billing Software Provider
- Hardware
- Phone To Phone
- Phone To PC
- Gatekeepering
- Outsourced Billing
- IP devices
- Termination
- Billing Software
- H.323 VoIP Gateway
- E1 Bulk Wholeseller
- Call Routing VoIP Solutions
- Partnering for Origination and Termination
- Project Mangement Services
- System Integration
- Consultancy Services
- Installation and Support Services
- H.323 Wireless/ GSM VoIP Solutions
- H.323 Softswitch & CPE
- Cisco Systems
- NTS Billing
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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