Nexevi International Inc. United Kingdom
Nexevi International Inc. is a leader in development and production of telecommunications equipment. Nexevi focuses on the business –to-business strata, as well as the Business-to-Customer and Business-to-Government market segments.
General office
Nexevi International Inc.
15 Warwick Road
London
,CV37 6YW
United Kingdom
Phone: +971 567 851 191
Site: http://www.nexevi.com
Contact Person
C DiLuca / MD
Phone: +971567851191
Nexevi International Inc.
15 Warwick Road
London
,CV37 6YW
United Kingdom
Phone: +971 567 851 191
Site: http://www.nexevi.com
Contact Person
C DiLuca / MD
Phone: +971567851191
- International VoIP Wholesale Provider
- VoIP Hardware Provider
Not data
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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