Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
Kaya Telekom A.S. Rocktel
Kaya Telekom, as known as Rocktel, is a carrier grade VoIP provider operating over 20 POP and toll points located across Turkey. With 600 call-shops and 100 distributors, Kaya Telekom`s VoIP infrastructure provides complete coverage of all Turkish regions
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