Netbone Digital AG Switzerland

calltermination.biz offers professional and high quality VoIP call termination for VoIP service providers. Call termination can be done trough SIP or IAX as postpaid or prepaid solution. Our network is based on 336 and 330 of these server are connected to a T3 PSTN network. So we can handle a high volume of calls. Dedicated ports are avaiable, too. Compare our great rates with other providers and start using our service within minutes. Prepaid accounts can be activated within a few hours. Postpaid accounts need to deposit a security payment of at least US$ 1,000 based on the call volume.

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General office

Netbone Digital AG
Industriestr. 15
St. Gallen
SG ,9015
Switzerland

Phone: 435000262
Site: http://www.calltermination.biz

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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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