Net D Consulting United States

Net D Consulting was founded in 2005. With over 60 years of telecommunications management, financial planning and engineering expertise at your disposal to make your company more effective and profitable.

Our consulting team will amplify the revenue of your business and accelerate your time to market.

Your rate:

Rating: 0/0.00/5

Net D Consulting
624 S. Grand Avenue
Los Angeles
CA ,90017
United States

Phone: +1-213 291 7861

Contact Person

Chris Hall / President
Phone: 714-289-4444

Voip consulting

Billing Software
Call Relay VoIP Solutions
Call Routing VoIP Solutions
Consultancy Services
Installation and Support Services
Partnering for Origination and Termination
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination
Web To Phone

Cisco Systems
CPM
Nuera
Quintum

TeleCount Wholesale Billing

Master Telecom Inc.

DDI2.net

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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