A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Vonix Ltd. was established in 2006 by the sole founder Jody Schnarr. The company is a part of one of the leading telecommunication companies in Canada Fibernetics Group. Our partners in Canada are also Worldline.ca and 295.ca.