Net 4 India Limited India

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General office

Net 4 India Limited
D-25, Sector-3
Noida
UP ,201301
India

Phone: +91-120-4323500
Site: http://www.net4.in

Contact Person

Smita P / (Wholesale)
Phone: +91-120-4323500

International VoIP Wholesale Provider
Internet Telephony Service Provider

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Collaboration
Consultancy Services
Data Conferencing
E1 Bulk Wholeseller
Gatekeepering
Installation and Support Services
IP devices
Outsourced Billing
Partnering for Origination and Termination
PC to Phone
Phone To PC
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination
vFone
Web Call
Web To Phone

Audiocodes
Cisco Systems
Quintum

Billing system of own development
Our Own ASP Solution
Proprietary

Net 4 India Limited

Adiance Technologies Pvt. Ltd

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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